Sarah is an out-of-network provider. She provides an invoice, called a Superbill, needed for filing reimbursement claims with your insurance.

Services to assist in filing for out-of-network reimbursement are available through Mentaya.

To file yourself:

Call your insurance company and ask these questions:

1. “What are my out-of-network benefits for CPT Code 90837?”

2. “Is the reimbursement a fixed amount or a percentage of the session fee I pay my therapist?”

3. “Do out-of-network claims go toward my deductible and/or out of pocket max?”

4. “Other than a Superbill from my therapist, do I need any other documentation to apply for reimbursement?”

5. “How do I file an out-of-network claim online?”